All orders will by default be shipped using our professional and insured courier service.
Upon placing your order, you will receive email notification and confirmation of your order to your nominated email address.
You will receive parcel tracking information so you can track your order in real time.
All orders placed during standard business hours will typically be shipped on the same day, or at the very worst, the following day. We do not dispatch our deliveries on weekends, so please plan accordingly.
In general, same-city (Brisbane region) deliveries arrive overnight and deliveries to nearby cities within 1-3 days.
However, shipping times to most major cities within australia is between 1 to 3 business days.
We also offer an Express service for a small fee. Should your order be time sensitive, we recommend this option.
Whilst we take all due care and attention to ensure time efficient dispatch of your order/s, we take no responsibility in the unlikely event of postage delays or any other form of delay once dispatch has been made.
Please note, we do not ship to PO Boxes.
See below Estimated Times for our Free Service
|Sendling to||Usually it takes|
|Adelaide||1 to 3 business days|
|Albury||1 to 2 business days|
|Bendigo||1 to 4 business days|
|Brisbane||Same or next business day|
|Bundaberg||1 to 2 business days|
|Cairns||1 to 3 business days|
|Canberra||1 to 2 business days|
|Central Coast||1 to 2 business days|
|Coffs Harbour||1 to 2 business days|
|Darwin||3 to 5 business days|
|Geelong||1 to 3 business days|
|Gold Coast||Same or next business day|
|Hobart||3 to 7 business days|
|Launceston||3 to 7 business days|
|Mackay||1 to 2 business days|
|Maryborough||1 to 2 business days|
|Melbourne||2 to 3 business days|
|Newcastle||1 to 2 business days|
|Northern Rivers||1 to 2 business days|
|Perth||7 to 10 business days|
|Port Macquarie||1 to 2 business days|
|Rockhampton||1 to 2 business days|
|Sunshine Coast||1 to 2 business days|
|Sydney||1 to 2 business days|
|Toowoomba||Same or next business day|
|Townsville||1 to 3 business days|
|Wollongong||1 to 2 business days|
Should you have any concerns or questions please contact our Shipping team at firstname.lastname@example.org