Shipping

All orders will by default be shipped using our professional and insured courier service.


Upon placing your order, you will receive email notification and confirmation of your order to your nominated email address.

 

You will receive parcel tracking information so you can track your order in real time.

 

All orders placed during standard business hours will typically be shipped on the same day, or at the very worst, the following day. We do not dispatch our deliveries on weekends, so please plan accordingly.

 

In general, same-city (Brisbane region) deliveries arrive overnight and deliveries to nearby cities within 1-3 days.

However, shipping times to most major cities within australia is between 1 to 3 business days.

We also offer an Express service for a small fee. Should your order be time sensitive, we recommend this option.

Whilst we take all due care and attention to ensure time efficient dispatch of your order/s, we take no responsibility in the unlikely event of postage delays or any other form of delay once dispatch has been made.

 

Please note, we do not ship to PO Boxes.

 

See below Estimated Times for our Free Service

Sendling to Usually it takes
Adelaide 1 to 3 business days
Albury 1 to 2 business days
Bendigo 1 to 4 business days
Brisbane Same or next business day
Bundaberg 1 to 2 business days
Cairns 1 to 3 business days
Canberra 1 to 2 business days
Central Coast 1 to 2 business days
Coffs Harbour 1 to 2 business days
Darwin 3 to 5 business days
Geelong 1 to 3 business days
Gold Coast Same or next business day
Hobart 3 to 7 business days
Launceston 3 to 7 business days
Mackay 1 to 2 business days
Maryborough 1 to 2 business days
Melbourne 2 to 3 business days
Newcastle 1 to 2 business days
Northern Rivers 1 to 2 business days
Perth 7 to 10 business days
Port Macquarie 1 to 2 business days
Rockhampton 1 to 2 business days
Sunshine Coast 1 to 2 business days
Sydney 1 to 2 business days
Toowoomba Same or next business day
Townsville 1 to 3 business days
Wollongong 1 to 2 business days


Should you have any concerns or questions please contact our Shipping team at shipping@elliebhair.com